Configure
Kinaxis RapidResponse software based on customer business requirements,
ensuring solution configurations are of high quality, aligned with user
stories, and completed in accordance with project timelines.
Apply increasingly complex mathematical models to improve customer supply chain performance and achieve business objectives.
Update solution documentation and contribute to process improvements for future documentation requirements.
Execute
the validation and testing of the solution, capture user feedback and
consult the Solution Architect or Senior Solution Consultants on best
approach to resolve roadblocks.
Participate
in deployment workshops with customers with a focus on guiding and
training end users on how the RapidResponse solution was configured in
relation to their business requirements and how to achieve immediate
value from their investment.
Provide
continued support to the customer during the testing phase of the
project to ensure the customer understands the solution and how it
integrates into their supply chain management objectives and practices.
Explain
product value and common supply chain concepts, industry trends and
best practices to project team members and customer team.
See to any other reasonable project related task assigned.
What we are looking for
Bachelor’s
or Master’s degree in in Industrial Engineering, Supply Chain,
Operations Research, Computer Science, Computer Engineering, Statistics,
Information Technology or a related field
Passion
for working in customer facing roles and able to demonstrate strong
interpersonal, communication facilitation and presentation skills.
3-5
years of progressive experience in software implementations or
deployments in the supply chain planning or supply chain execution space
or business experience in supply planning, demand planning, inventory
management, manufacturing.
Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
Excellent
problem solving and critical thinking skills, able to synthesize a high
volume of complex information to determine best course of action.
Works
well in a team environment and can work effectively with people at all
levels in an organization. Previous exposure to managing external
stakeholders such as customers and executive sponsors.
Ability to work in a collaborative, matrixed environment with multiple team members.
Ability to communicate complex ideas effectively, both verbally and in writing.